What to expect on your first delivery
Preparing for your delivery
After placing your order, be sure to double-check the invoice sent to your email to confirm you’ve selected the correct items. Please note that we are unable to issue refunds once orders have been fulfilled.
Processing typically takes 1-3 business days, and shipping will take an additional 1-2 days after processing is complete. We carefully pack each box with an insulated liner, our signature Beehive Meals bag, dry ice and/or ice packs to ensure your meals arrive perfectly frozen and ready to enjoy. (The dry ice may have disintegrated by the time it arrives at your door, but in the event that it's still present, please do not handle with bare hands.)
Keeping you posted
It’s important to us that you know where your food is and the approximate delivery time. You can expect a text or an email with a link with all sorts of information, including:
• Tracking Number
• Link to Tracking Page
• Delivery Carrier
• Order Summary
You will receive a text and email on the day of your delivery to notify you when your order is out for delivery and when it has been delivered. If you have specific delivery instructions, please contact your delivery carrier (either FedEx or UPS), and they will assist you with your requests.
Delivery time!
Your Beehive Meals box will arrive on your doorstep before you know it—no need to be home for the delivery! Each box is packed with care, including an insulated liner, our signature Beehive Meals bag, dry ice, and/or ice packs to ensure your meals stay perfectly frozen. However, we do recommend putting your meals in the freezer as soon as you can! (The dry ice may have disintegrated by the time it arrives at your door, but in the event that it's still present, please do not handle with bare hands.)
The Beehive Meals bag is yours to keep, the bag and packaging can maintain a safe temperature for a few hours, depending on the season. While we can think of endless ways to use these handy bags, if you’re running out of space, we recommend that you recycle them!
Feel free to contact our customer service at:
801-589-0591 or email them at hello@beehivemeals.com